Refund & Cancellation Policy
This Refund and Cancellation Policy applies to MicDrop Community, GetAFanPage, and related FanPage, profile, directory, and subscription services operated by Charles Marshall Services LLC.
By starting a paid subscription or free trial, you agree to the billing, cancellation, and refund terms described below.
1. Subscription Plans
GetAFanPage currently offers the following paid subscription options:
- Standard Monthly: $5.99 per month after the trial period
- Standard Yearly: $59.90 per year after the trial period
- PRO Monthly: $12.99 per month after the trial period
- PRO Yearly: $129.90 per year after the trial period
- Elite Monthly: $29.99 per month after the trial period
- Elite Yearly: $299.90 per year after the trial period
A free Basic FanPage may also be available without a paid subscription.
Plan names, features, prices, discounts, and promotional offers may change. The price, trial period, and billing period displayed during checkout will control the subscription you select.
2. Free Trial
Eligible Standard, PRO, and Elite subscriptions may include a 30-day free trial.
The checkout process will display the applicable trial length, subscription price, billing period, and scheduled beginning of paid billing.
A valid payment method may be required to start a free trial. Unless you cancel before the trial ends, the payment method associated with your subscription may automatically be charged when paid billing begins.
Trial eligibility may be limited. Creating additional accounts or using different email addresses to repeatedly obtain introductory offers is not permitted.
3. Promotional & Complimentary Access
Some users may receive promotional, complimentary, referral, founder, team-member, migrated, or lifetime access.
These access types may be governed by separate eligibility rules, notices, coupon terms, or promotional offers and may not require recurring billing.
Promotional or complimentary access has no cash value and cannot be exchanged for cash, credit, or a refund.
4. Billing Through Stripe
Subscription billing is processed securely through Stripe.
By starting a subscription, you authorize the applicable payment processor and Charles Marshall Services LLC to charge the payment method associated with your subscription according to the plan and billing period selected during checkout.
Subscriptions automatically renew monthly or yearly unless canceled before the next scheduled billing date.
MicDrop Community and GetAFanPage do not directly store complete credit-card numbers on their servers.
5. How to Manage or Cancel a Subscription
Subscribers can manage or cancel an eligible subscription through the GetAFanPage dashboard:
- Log in to your GetAFanPage account.
- Open your dashboard.
- Select Manage Subscription.
- Use the Stripe Customer Portal to manage or cancel the subscription.
To prevent the next scheduled charge, cancellation must be completed before the applicable billing or trial renewal date displayed through the subscription-management process.
After cancellation, Stripe may display the date on which the current subscription access is scheduled to end.
If you cannot access the Customer Portal, contact:
6. Effect of Cancellation
Canceling a subscription stops future automatic renewal. Cancellation does not normally end the current subscription access immediately.
If you cancel during a free trial, your current plan access continues through the scheduled end of the trial. You will not be charged for the next paid subscription period if cancellation is successfully completed before paid billing begins.
If you cancel during a paid billing period, paid access normally continues through the end of the current paid billing period.
Features, storage, visibility, media, or other paid benefits may then be limited according to the Basic plan available at that time.
Canceling a subscription does not automatically delete your MicDrop Community account or FanPage.
7. Refund Policy
Subscription payments are generally final and non-refundable after a paid billing period begins, except where a refund is required by applicable law.
Refunds are generally not provided for:
- Forgetting to cancel before a trial or renewal date
- Failure to cancel before the end of a free trial
- Partial monthly or yearly billing periods
- Unused subscription time
- Lack of use of the service
- Accidental purchases or plan selections
- Failure to manage subscription settings before renewal
- Features restricted or removed because of a policy violation
- Account suspension or termination resulting from prohibited conduct
Canceling a subscription normally applies to future billing periods and does not automatically reverse a charge that has already been processed.
Nothing in this policy limits any refund, cancellation right, or other remedy required by applicable law.
8. Billing Errors & Duplicate Charges
If you believe you were charged incorrectly, charged more than once, or experienced another billing error, contact us promptly at:
Please include:
- The email address associated with your account
- The date and amount of the charge
- The subscription plan involved
- A short explanation of the issue
Do not send your complete credit-card number, password, or other sensitive financial information by email.
We may review billing concerns individually. Nothing in this policy limits refunds or other remedies required by applicable law.
9. Plan Changes
Subscription upgrades, downgrades, or billing-period changes may affect pricing, available features, renewal dates, credits, or prorated charges.
When applicable, the amount due and effective date of a subscription change should be displayed during the subscription-management process before the change is confirmed.
10. Failed Payments
If a subscription payment fails, the payment processor may attempt to process the payment again.
Paid features may be limited, suspended, or downgraded if payment cannot be completed.
You can update an eligible payment method through Manage Subscription in your GetAFanPage dashboard.
11. Account Suspension or Termination
MicDrop Community may suspend or terminate accounts that violate our Terms of Service, Community Guidelines, family-friendly content standards, applicable law, or platform safety requirements.
Suspension or termination resulting from a policy violation does not automatically create a right to a refund.
12. Changes to This Policy
We may update this Refund and Cancellation Policy from time to time. The revised version will be posted on this page with an updated effective or last-updated date.
Changes will not alter charges already completed unless required by law.
13. Contact Us
Charles Marshall Services LLC
Email: support@micdropcommunity.com