Privacy Policy

1. Information We Collect

Depending on how you use our services, we may collect:

• Name and display name
• Email address
• Username and securely hashed login credentials
• Account and Community profile information
• FanPage information
• Business and directory listing information
• Photos, logos, videos, audio, media, menus, and documents you upload
• Events and announcements you create or publish
• Event RSVP or Going information you submit
• FanPages, creators, businesses, or other accounts you follow
• Links to websites and social media accounts
• Messages and information submitted through platform forms
• Fan messages, Community communications, and support communications
• Directory recommendations
• Listing claim and verification requests
• Community feedback submissions
• Referral, coupon, promotional, and invitation information
• City, state, ZIP code, and other location information you provide
• Basic browser, device, IP address, security, and usage information
• Subscription, customer, payment-method, invoice, and billing-status information provided by Stripe

2. Information Collected Automatically

When you use our services, certain technical information may be collected automatically, including:

• IP address
• Browser and device type
• Operating system
• Pages visited
• Date and time of access
• Referring website or page
• Login-session and security information
• General usage and performance information

We may use this information to operate, secure, troubleshoot, protect, and improve the platform.

3. How We Use Your Information

We may use information to:

• Create and manage Community accounts
• Create, publish, and manage FanPages
• Create and display Community and FanPage events
• Process RSVP and Going responses
• Operate follow, invitation, messaging, and Community features
• Provide Live and other interactive platform features
• Display information you choose to make public
• Maintain the MicDrop Community Directory
• Process listing recommendations, claims, and verification requests
• Process subscriptions, trials, renewals, upgrades, and cancellations
• Provide customer and technical support
• Respond to inquiries and feedback
• Send account, security, billing, and service notifications
• Send welcome emails and other requested communications
• Manage referrals, invitations, coupons, and promotions
• Improve platform performance and user experience
• Detect spam, fraud, abuse, prohibited content, and security threats
• Moderate the platform and enforce our family-friendly standards
• Enforce our Terms of Service and Community Guidelines
• Comply with legal obligations and protect our legal rights

4. Public Information

MicDrop Community is a discovery platform. Information you intentionally publish through a Community profile, FanPage, event, public directory listing, or other public feature may be visible to anyone visiting the platform.

Public information may include:

• Display or stage name
• Business, creator, venue, or entertainment name
• Category
• City and state
• Biography and descriptions
• Public contact information
• Website and social media links
• Events and announcements
• Event attendance or Going information when displayed by the applicable feature
• Menus and services
• Photos, logos, audio, and videos
• Location and directions

Please publish only information you are comfortable making publicly available.

5. Community Directory

The MicDrop Community Directory may include listings created from:

• Information submitted by business owners, artists, creators, and venues
• Community recommendations
• Information entered by the MicDrop team
• Publicly available business or event information

Eligible businesses and creators may request ownership of a listing through our Claim Listing process.

A listing does not imply endorsement, employment, partnership, sponsorship, or recommendation by MicDrop Community.

6. Cookies & Similar Technologies

MicDrop may use cookies and similar technologies to:

• Maintain secure login sessions
• Remember user preferences
• Protect accounts and prevent fraud
• Improve website functionality
• Measure website performance
• Understand general usage trends

You may disable cookies through your browser settings, but some platform features may not function correctly without them.

7. Payments & Stripe

Subscription payments, free trials, renewals, upgrades, cancellations, and payment methods are processed through Stripe.

Stripe may collect information necessary to process and protect transactions.

MicDrop may receive information from Stripe including:

• Stripe customer and subscription identifiers
• Selected subscription plan and billing period
• Subscription and trial status
• Invoice and payment status
• Limited payment-method details such as card brand and last four digits
• Cancellation and renewal information

MicDrop does not directly receive or store your complete credit-card number. Stripe's handling of information is governed by Stripe's own privacy practices.

8. How We Share Information

MicDrop does not sell your personal information.

We may share information when reasonably necessary with service providers that help operate the platform, including:

• Website and database hosting providers
• Payment-processing providers
• Email-delivery providers
• Security and fraud-prevention providers
• Analytics and performance providers
• Mapping, location, and directions providers
• Technology providers used to operate interactive or Live features

We may also disclose information:

• When required by law or legal process
• To investigate fraud, abuse, threats, prohibited content, or illegal activity
• To protect users, minors, the public, our rights, or the platform
• As part of a merger, financing, business transfer, or sale of assets
• With your direction or consent

9. Messages, Live & Community Communications

Messages and information submitted through FanPages, Community features, contact forms, support forms, chat, feedback tools, or other communication features may be stored as necessary to provide the service, deliver communications, respond to requests, moderate the platform, investigate abuse, and protect users.

Information associated with Live or interactive features may also be processed as necessary to provide, secure, moderate, or troubleshoot those features.

We may send service-related emails concerning your account, FanPage, subscription, security, support requests, or important platform changes.

10. Invitations & Contacts

Certain features may allow you to invite friends or share MicDrop content using contacts or sharing functions available on your device.

Depending on how the feature operates, your device or operating system may allow you to select a contact or sharing destination. MicDrop will use information received through these features only as reasonably necessary to provide the requested invitation or sharing function.

You should only send invitations or communications to people you are permitted to contact.

11. Account Control & Your Choices

Users may update much of their account and FanPage information through their dashboard.

Business owners and creators may request corrections, claim ownership of eligible listings, or request removal where appropriate.

You may manage or cancel an eligible Stripe subscription through the Manage Subscription option in your dashboard.

Requests to access, correct, or delete personal account information may be submitted to:

support@micdropcommunity.com

We may need to verify your identity before completing a request. Certain information may be retained when reasonably necessary for security, fraud prevention, dispute resolution, financial records, legal compliance, or enforcement of our agreements.

12. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and financial records, comply with legal obligations, resolve disputes, prevent fraud, protect the platform, and enforce our agreements.

Public content may remain visible until edited, unpublished, removed, or the associated account or listing is deleted. Backup copies may remain for a limited period after deletion.

13. Children's Privacy

MicDrop Community and GetAFanPage account creation is intended for users who are at least 16 years old.

Our family-friendly content standard does not mean that the platform is designed for children under 16 to create accounts.

We do not knowingly collect personal information from children under 16 through account creation. If we learn that a child under 16 has provided personal information through an account without appropriate authorization, we will take reasonable steps to address or remove the information as appropriate.

A parent or legal guardian who believes a child has provided personal information may contact:

support@micdropcommunity.com

14. Family-Friendly Platform & Safety

MicDrop Community and GetAFanPage maintain family-friendly Community Guidelines governing content and conduct across the platform.

Information may be used as reasonably necessary to investigate reports, detect abuse, enforce those standards, protect minors and other users, and respond to safety or legal concerns.

Please review our Community Guidelines for additional information about content and conduct permitted on MicDrop.

15. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect user information.

These safeguards may include secure login sessions, password hashing, access controls, encrypted connections, transaction verification, and security monitoring.

No website, database, or Internet transmission can be guaranteed completely secure. Users are responsible for protecting their passwords and account access.

16. Third-Party Services & Links

MicDrop may connect with or display content and links from third-party services selected by MicDrop or our users.

Examples may include payment services, mapping services, social media, video, music, audio, websites, and other external platforms.

Third-party services maintain their own privacy practices. MicDrop is not responsible for the privacy, security, content, or practices of external services and websites.

External content linked through MicDrop must still comply with applicable MicDrop Community Guidelines.

17. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will appear on this page with a revised effective or last-updated date.

Continued use of MicDrop Community or GetAFanPage after an updated policy takes effect constitutes acknowledgment of the revised policy to the extent permitted by applicable law.